Trading Standards Offices in Northern Ireland

The Northern Ireland Trading Standards Service is responsible for ensuring that businesses comply with various pieces of consumer protection legislation.

Services Provided

The key challenge for the NI Trading Standards Service is to protect consumers and honest traders against sharp practice and unfair trading and to bring about compliance through working in partnership with the business community and other public protection organisations.


Trading Standards Service
Department of Enterprise,
Trade and Investment
176 Newtownbreda Road
Belfast BT8 6QS

Consumerline: 0300 123 62 62
(for consumer complaints and enquiries, open
Monday to Friday 9.00 a.m. - 5.00 p.m.)

Consumerline fax number: 028 9025 3945

Trading Standards Service HQ: 028 9025 3900

Fax: 028 9025 3953

Textphone: 028 9052 9304

Regional Offices

Armagh Crown Buildings
Alexander Road
Armagh BT 61 7JL
Tel 028 3752 9834

Ballymena Academy House
121A Broughshane Street
Ballymena BT43 6BA
Tel 028 2566 4720

Crown Buildings
Queen Elizabeth Road
Enniskillen BT74 7JH
Tel 028 6634 3222

Crown Buildings
Asylum Road
Londonderry BT48 7EA
Tel 028 7131 9548

Further Details

Online access to trading standards is through the Northern Ireland Trading Standards Service web site.