Social care workers provide personal care to help vulnerable people cope with the challenges they face. They aim to increase people's independence, choice and control.
They work with people in a range of situations, such as:
- Young people in care
- People with mental health problems or learning disabilities
- People with physical disabilities
- Older people with restricted mobility or other problems
- Disadvantaged children and families
The support they provide depends on individual needs, and may include:
There are several different types of social care worker:
Social care workers are generally part of a wider support network, which may include care managers, social workers, doctors, nurses and therapists. As the person with the closest relationship to those using the service, they need to be aware of any significant changes in their health or care needs, and to raise this with others if necessary.
In care homes, workers are part of a team. Those who work in clients' own homes spend much of their time working alone. They may be accompanied by a colleague to help with heavy tasks, for instance to transfer someone from bed to bath using lifting equipment.
Social care workers usually need to keep daily records of their work.
Carers in hospitals and community health settings are part of the healthcare team.
Working hours depend on the role. Home care assistants are more likely to work standard office hours; those based in care homes generally work shifts, including some early mornings, nights and weekends.
There are many opportunities for part-time and flexible working.
Work settings include people's own homes, children's residential units, nursing homes and adult day care centres. A driving licence is useful for those travelling to home appointments.
The work can be physically and emotionally demanding. Some roles require bending, carrying and lifting. Protective clothing, including tabards and gloves, may be worn for some tasks. Personal alarms are often provided for security.
Social care worker salaries start from around £11,000 a year.
Those with more experience and qualifications may earn £14,000 to £18,000. Senior social care workers and team leaders may earn up to £28,000.
Many social care workers are employed by local authority social services departments. Others work for NHS trusts, for voluntary organisations such as Barnardo's, or for private residential care homes.
Some social care workers are self-employed, or find work through agencies.
The social care sector is growing, due to the ageing population and the trend to provide more care in community settings where possible. Many people using services now have their own personal budgets and can choose their own carers. Young disabled people often prefer to have a support worker from their own age group.
All applicants for social care jobs undergo Criminal Records Bureau checks. For some jobs, entrants must register with the General Social Care Council, agreeing to work to a national code of practice.
There are no minimum entry requirements for many social care jobs. Personality and enthusiasm are usually more important than qualifications. However, many employers may expect a qualification in health and social care or some experience of working or volunteering in a care setting.
A wide range of qualifications is available in health and social care subjects. These include A/AS levels, BTEC, City & Guilds and OCR courses. There are also specialised courses in caring for particular groups of clients.
The Diploma in society, health and development may be relevant. It introduces the principles and values of social care, and focuses on how agencies work together to meet people's needs. It includes a work placement of at least ten days.
For some roles, entrants need to work towards NVQ Level 2 in health and social care. Those in some community, support and outreach roles may require at least one year's relevant experience plus NVQ Level 3 in health and social care.
It may be possible to enter through an Apprenticeship in health and social care.
Apprenticeships and Advanced Apprenticeships provide structured training with an employer. As an apprentice you must be paid at least £95 per week; you may well be paid more. A recent survey found that the average wage for apprentices was £170 a week. Your pay will depend on the sector in which you work, your age, the area where you live and the stage at which you have arrived in the Apprenticeship.
Entry to Employment (e2e) can help to prepare those who are not yet ready for an Apprenticeship. In addition, Young Apprenticeships may be available for 14- to 16-year-olds. More information is available from a Connexions personal adviser or at www.apprenticeships.org.uk.
There are different arrangements for Apprenticeships in Scotland, Wales and Northern Ireland.
Induction training provides the basic skills and knowledge required. It usually takes 12 weeks, or 24 weeks for those working in childcare. Local managers lead most of the training, though sometimes external trainers might lead short courses.
After this, social care workers and apprentices can study towards vocational qualifications, usually NVQ's at Levels 2, 3 and 4 in health and social care.
As an ambulance technician you would respond to accident and emergency calls, as well as a range of planned and unplanned non-emergency cases. You would usually work in a team, providing support to a paramedic during the assessment, diagnosis and treatment of patients at the scene of an incident and during hospital transfers.
You may use life saving skills as part of your day-to-day work.
Social workers need:
With experience, it is possible to progress to more senior roles. For instance, home care assistants might be promoted to home care organiser or manager; outreach workers could advance to community support services manager.
Further training and qualifications could enable social care workers to take on professional roles, such as social worker.
Children's Workforce Development Council (CWDC),
2nd Floor, City Exchange,
11 Albion Street, Leeds LS1 5ES
Tel: 0113 244 6311
Skills for Care, Albion Court,
5 Albion Place, Leeds LS1 6JL
Tel: 0113 245 1716
Social Care Association (SCA),
350 West Barnes Lane, Motspur Park,
New Malden KT3 6NB
Tel: 020 8949 5837
Additional resources for job seekers and those already in a job.