Butlers usually work for an individual or family requiring assistance in the running of their household.
Duties vary depending on an employer's needs, but may include:
Modern household butlers are likely to have a variety of roles, including valet, chauffeur, personal assistant, chef and even bodyguard. They may also have household management duties, such as the administration of bills, inventories, and hiring and firing staff.
Butlers also work in the hospitality industry. Duties at a luxury hotel may include:
Butlers generally work 40 hours a week, although some roles demand much longer hours, including early starts, late nights and weekend working. This is particularly the case in country residences when the household is full of guests. They may be asked to work additional hours at very short notice, and may be on call during the night.
Butlers may work in luxury hotels, city townhouses, stately homes or country estates. Some butlers 'live in' and have their own apartment or cottage on the premises.
The role is physically demanding, involving a lot of walking, standing and climbing up stairs or even ladders.
Some employers travel widely and expect their butlers to accompany them on trips overseas, which can involve long or short periods away from home.
Butlers are expected to dress formally most of the time.
A driving licence may be useful and is sometimes required.
The starting salary for a butler may be around £17,000 a year.
Butlers are usually employed by wealthy families or VIPs, such as successful business executives, embassy staff, celebrities and royalty.
An increasing number of organisations, including hotels and financial institutions, offer a butling service to their clients. There are also opportunities to work in contract catering and lifestyle management companies. Many jobs are in the USA, the Middle East or other foreign countries.
This is a growing profession. Opportunities are increasing, especially for those who are prepared to be flexible and assist with the family, organise the household and act as a personal assistant.
Vacancies are advertised in magazines, such as Discretion Magazine, and on specialist recruitment websites. There are also a number of domestic staff agencies that advertise posts.
It is rare for someone to become a butler without previous work experience. Employers look for candidates with the necessary social skills and the ability to handle the demands of the role. Academic qualifications are not always required, although qualifications in general hospitality and catering may be useful.
Traditionally, a butler started as a houseman, footman or under-butler, with responsibility for tasks such as cleaning, maintenance, moving furniture and luggage. However, people with a hotel or catering background now often transfer their skills into butling. Some employers look for experience of food and beverages in a high-class establishment.
Private butler training schools in the UK and overseas run courses for people who wish to become butlers and may also help to place their students. These courses can be very expensive.
Language skills can be useful. A driving licence and a current passport may also be required.
Some employers may not recruit people with dependents (a spouse or children).
Training is on the job, with new entrants gradually taking on more responsibility as they gain in experience.
It is possible to study for nationally-recognised qualifications, including:
- City & Guilds Level 2 Diploma for Butlers
- NVQ/SVQ Level 2 in Food and Drink Service
- NVQ/SVQ Level 3 in Hospitality Supervision
Formal in-house training programmes are provided by some organisations, including the royal household and some of the large hotel chains.
Hotel butlers are fully trained in all aspects of food and drink service, as well as housekeeping or valet service.
As an ambulance technician you would respond to accident and emergency calls, as well as a range of planned and unplanned non-emergency cases. You would usually work in a team, providing support to a paramedic during the assessment, diagnosis and treatment of patients at the scene of an incident and during hospital transfers.
You may use life saving skills as part of your day-to-day work.
A butler needs to be:
Experienced butlers may apply for positions as head butler in prestigious households. They can become household managers, with responsibility for the smooth running of several establishments, or multi-million pound estates, including yachts and private jets.
Within hotels, staff can progress to managerial roles, possibly setting up new butler divisions and organising recruitment and training.
The Guild of Professional English Butlers,
PO Box 35, Hayling Island PO11 0ZN
Tel: 02392 637919
Institute of Hospitality, Trinity Court,
34 West Street, Sutton, Surrey SM1 1SH
Tel: 020 8661 4900
The International Guild of Professional Butlers
People 1st, 2nd Floor, Armstrong House,
38 Market Square, Uxbridge UB8 1LH
Tel: 01895 857000
Springboard UK Limited, 3 Denmark Street, London WC2H 8LP
Tel: 020 7497 8654
Additional resources for job seekers and those already in a job.