Vehicle sales executives sell new or used vehicles including cars, motorbikes, vans and commercial trucks. They may specialise in one make of car, or sell a variety.
Duties may vary between different employers, but are likely to include:
There is a great deal of competition between vehicle retailers, and vehicle sales executives are usually set monthly targets. This can lead to a certain amount of pressure at work.
Vehicle sales executives usually work around 40 hours a week, which is likely to include some weekend and evening working to cover the busiest trading times. Part-time work may be available.
Working environments vary from employer to employer. Large franchised dealerships usually have bright, spacious, modern premises in prominent locations.
Independent dealers may have smaller, more basic premises. Vehicle sales executives may spend time outdoors, showing customers around forecourts and taking them on test drives.
It is important to create a good impression, so a smart, well-groomed appearance is essential. A driving licence is required although some dealerships cannot insure people to drive company cars if they are under 21 years old.
Starting salaries for trainees may be between £9,000 and £15,000 a year. Basic earnings for experienced sales executives may reach between £20,000 and £35,000 a year with commission and bonuses.
Successful sales executives in senior roles may earn £50,000 or more, including commission.
Vehicle sales executives usually receive a basic salary plus commission on sales and bonuses for meeting sales targets. They may also receive other benefits such as a company car.
The UK motor industry has over 17,000 dealerships and garages in towns and cities throughout the UK. Between them, they employ about 220,000 vehicle sales executives.
Some dealerships also specialise in fleet sales, dealing with companies that want to hire, lease or buy large volumes of vehicles.
Vacancies are advertised at Jobcentre Plus offices, in local newspapers and on the websites of individual employers, as well as through specialist recruitment consultants.
There are no minimum entry qualifications to become a vehicle sales executive. However, candidates are expected to demonstrate a good standard of literacy and numeracy as well as good communication skills. Employers may prefer candidates with some GCSE's (A*-C) or equivalent qualifications, including English and maths. Previous experience in sales or working with people is an advantage.
The Diploma in engineering and in retail may be relevant.
Many people enter this career through Apprenticeships. Applicants for Apprenticeships in vehicle sales are usually over 18.
Apprenticeships and Advanced Apprenticeships provide structured training with an employer. As an apprentice you must be paid at least £95 per week; you may well be paid more. A recent survey found that the average wage for apprentices was £170 a week. Your pay will depend on the sector in which you work, your age, the area where you live and the stage at which you have arrived in the Apprenticeship.
Entry to Employment (e2e) can help to prepare those who are not yet ready for an Apprenticeship. In addition, Young Apprenticeships may be available for 14- to 16-year-olds. More information is available from a Connexions personal adviser or at www.apprenticeships.org.uk.
There are different arrangements for Apprenticeships in Scotland, Wales and Northern Ireland.
Some of the larger manufacturers offer graduate training schemes, often leading to a national qualification recognised by the Institute of the Motor Industry (IMI).
Apprentices work towards NVQ Level 2 or 3 in vehicle sales as well as technical certificates. Training may combine on the job training from experienced colleagues with classroom learning and, in some cases, computer-based learning.
Other entrants to vehicle sales usually start in a junior or trainee position and receive on the job training from their employer. They may attend courses on topics like sales and negotiation skills.
It is important to keep up to date with the latest developments by attending short courses or continuing professional development (CPD) events. The employer may arrange attendance or it may the sales executives own responsibility to ensure they receive regular training on product knowledge, new vehicles, models and features and special promotions in order to keep up with the market.
Laboratory technicians carry out routine laboratory tests and perform a variety of technical support functions to help scientists, technologists and others with their work. They can work in research and development, scientific analysis and testing, education and manufacturing.
They are employed in a wide range of scientific fields which affect almost every aspect of our lives.
A vehicle sales executive should:
Taking further qualifications and joining a professional body, such as the Institute of the Motor Industry (IMI) or the Institute of Sales and Marketing Management (ISMM), may improve prospects of promotion. Qualifications available include:
Opportunities for promotion vary between employers. In a large dealership promotion may be possible from sales executive to business manager, sales manager and sales director positions. People working for smaller organisations may have to change employers to progress.
It is possible for skilled, experienced vehicle sales executives to start their own vehicle sales businesses, but start-up costs are very high.
The Institute of Sales Management (ISM),
18 King William St, London, EC4N 7BP
Tel: 020 3167 4790
The Motor Cycle Industry Association,
1 Rye Hill Office Park, Birmingham Road,
Allesley, Coventry CV5 9AB
Tel: 02476 408000
Retail Motor Industry Association,
201 Great Portland Street, London W1W 5AB
Tel: 020 7580 9122
The Society of Motor
Manufacturers and Traders (SMMT),
Forbes House, Halkin Street,
London SW1X 7DS
Tel: 020 7235 7000
Additional resources for job seekers and those already in a job.