Counsellors help people who want to explore their feelings by offering them time, attention and respect in a private and confidential setting. People seek help for a variety of reasons. They may be experiencing problems such as stress, relationship difficulties or bereavement, or they may want to improve the way they deal with everyday life.
Counselling usually takes place in a one-to-one situation, but it can involve work with couples, families and groups. It can also be done over the phone or the internet, if the counsellor has received appropriate training.
Counsellors generally work standard office hours from 9am to 5pm, Monday to Friday. Sessions with each client usually last about an hour. Some counsellors also work in the evening and at weekends. About 75 per cent work part time. Professional guidelines suggest a maximum of 20 hours of client contact time each week.
Counsellors mostly work indoors, usually seated in a quiet, comfortable room, in places such as health centres, schools and colleges.
Some may work from home.
Starting salaries range from £15,000 to £24,000 a year.
Full and part-time jobs are available in schools, colleges, youth agencies, the NHS, the voluntary sector and large employers. Many full-time posts are a mixture of counselling and another role, such as teacher, advice worker, co-ordinator or nurse.
The British Association for Counselling and Psychotherapy (BACP) has around 24,000 members in the UK, including 6,000 volunteers. This figure excludes members of other organisations. The proportion of voluntary posts is higher in Scotland.
The number of opportunities is stable, but there is still fierce competition, especially for full-time jobs. Opportunities in schools and health centres are increasing. Jobs are advertised in the national press, New Statesman and Society, Therapy Today and Community Care, as well as in other specialist journals and on the websites of professional bodies.
There are no precise entry qualifications for this job, and it would be unusual for someone to enter full-time counselling work before their mid-twenties. Most advanced counselling courses insist on maturity and life experience. Counsellors often start out by working in areas such as social work, nursing and teaching, or do voluntary counselling.
Degrees in social sciences, psychology or human sciences may be a useful preparation and a degree in psychology would be essential for anyone wanting to train as a counselling psychologist.
Entry requirements for degree courses are at least two A levels/three H grades and five GCSE's/S grades (A-C/1-3), or equivalent qualifications.
Most counsellors start work by gaining experience in a voluntary job and then moving into paid part-time work. Voluntary counselling jobs are available in many charities and the National Council for Voluntary Organisations (NCVO) keeps a list of them.
Most employers now require counsellors to have or be working towards a qualification recognised by a professional body. These bodies include BACP, COSCA (Counselling & Psychotherapy in Scotland), and The British Psychological Society (BPS) for counselling psychologists. Counsellors have to satisfy strict rules of theory and practice to gain professional recognition.
Relevant courses can be studied whilst working part time, and include:
Most counsellors train part time and often at their own expense. Fees vary from a few hundred pounds for an introductory course to several thousand pounds for a diploma course.
The Diploma gives you choice and flexibility, enabling you to find out more about the topics you are particularly interested in and broaden your study by including additional or more specialised subjects.
Many private, voluntary and charitable counselling organisations have their own training programmes that focus on the particular needs of a specific group of clients.
As an ambulance technician you would respond to accident and emergency calls, as well as a range of planned and unplanned non-emergency cases. You would usually work in a team, providing support to a paramedic during the assessment, diagnosis and treatment of patients at the scene of an incident and during hospital transfers.
You may use life saving skills as part of your day-to-day work.
A counsellor should:
Counsellors generally tend to work in small teams. There may be opportunities for experienced counsellors to move into management, supervision or training, depending on the size of the organisation.
There are specialist courses for experienced counsellors who want to move into certain types of counselling, such as drug misuse, AIDS, bereavement, cancer or child abuse.
There are also opportunities for self-employment. Counsellors can set up in private practice and work from home or their own offices.
British Association for Counselling and Psychotherapy (BACP), BACP House,
15 St Johns Business Park, Lutterworth, Leicestershire, LE17 4HB
Tel: 0870 443 5252
The British Psychological Society (BPS),
St Andrews House, 48 Princess Road East, Leicester LE1 7DR
Tel; 0116 254 9568
COSCA (Counselling & Psychotherapy in Scotland),
18 Viewfield Street, Stirling FK8 1UA
Tel: 01786 475140
The National Council for Voluntary Organisations (NCVO),
Regent's Wharf, 8 All Saints Street, London N1 9RL
Tel: 020 7713 6161
Scottish Council for Voluntary Organisations (SCVO),
Mansfield Traquair Centre, 15 Mansfield Place, Edinburgh EH6 3BB
Tel: 0131 556 3882
United Kingdom Council for Psychotherapy (UKCP),
2nd Floor, Edward House, 2 Wakley Street, London EC1V 7LT
Tel: 020 7014 9955
Additional resources for job seekers and those already in a job.