NI Trading Standards Offices
The Northern Ireland Trading Standards Service is responsible for ensuring that businesses comply with various pieces of consumer protection legislation.
Services Provided
The key challenge for the NI Trading Standards Service is to protect consumers and honest traders against sharp practice and unfair trading and to bring about compliance through working in partnership with the business community and other public protection organisations.
Office Locations
Headquarters
Trading Standards Service
Department of Enterprise,
Trade and Investment
176 Newtownbreda Road
Belfast BT8 6QS
e-mail: tss@detini.gov.uk
Consumerline: 0845 600 6262
(for consumer complaints and enquiries, open
Monday to Friday 9.00 a.m. - 5.00 p.m.)
Consumerline fax number: 028 9025 3945
Trading Standards Service HQ: 028 9025 3900
Fax: 028 9025 3953
Textphone: 028 9025 3988
Regional Offices
Armagh Crown Buildings
Alexander Road
Armagh BT 61 7JL
Tel 028 3752 9834
Ballymena Academy House
121A Broughshane Street
Ballymena BT43 6BA
Tel 028 2566 4720
Enniskillen
Crown Buildings
Queen Elizabeth Road
Enniskillen BT74 7JH
Tel 028 6634 3222
Londonderry
Crown Buildings
Asylum Road
Londonderry BT48 7EA
Tel 028 7131 9548
Further Details
Online access to trading standards is through the Department of Enterprise, Trade & Investment web site. Check the Consumer Affairs link at the top of the page.
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