As a bilingual secretary or PA (personal assistant), you would provide administrative services in English and at least one foreign language. Your job might involve using languages constantly, or you may only need to use your language skills occasionally.
Your foreign language tasks might include:
You would also have general administrative duties, which could include:
If you worked in two or more foreign languages, you might be known as a multilingual secretary or PA.
In a full-time job you would typically work standard office hours, Monday to Friday, although in some companies this could vary because of international time differences. Part-time work, job sharing and temporary work may be available.
You would be mainly office-based. In some jobs you may need to travel overseas.
Starting salaries can be around £18,000 to £20,000 a year.
With experience this can rise to between £20,000 and £35,000, depending on the size of the company and level of responsibility.
Most opportunities are in import and export, travel, banking, sales and manufacturing, although you could work for any company that has international clients. You could also work for international organisations like the European Union.
Jobs may be advertised in the local and national press, and by mainstream and specialist recruitment agencies such as those listed on the Languages Work website.
To work as a bilingual secretary you will need a reasonable level of fluency in at least one foreign language, plus good IT and administrative skills.
Employers might ask for varying qualifications and experience, but you should have a good standard of general education. You would normally be qualified to at least A level standard in your second language, unless the language is your native tongue or you became fluent by living abroad.
You may have an advantage with a degree in languages or combined languages and business studies, although this is not essential. To get onto a language degree course you will usually need five GCSE's (A-C) plus at least two A levels (including at least one in a foreign language). You should check with colleges or universities for exact entry requirements.
Employers may prefer you to have a recognised qualification in administration, so you may find it helpful to take a relevant college course before you look for work. Colleges offer a wide range of full and part-time courses, including certificates and diplomas from:
- OCR (RSA)
- Pitman
- Education Development International (LCCI)
- City & Guilds
Most businesses have the greatest need for western European languages such as French, German, Spanish and Italian, but other languages like Russian, Chinese, Japanese and Arabic are also in demand.
You can improve your business language skills with a wide range of courses, such as the following:
OCR Entry Level Certificates in Business Language Competence for French, German, Italian, Japanese, Russian or Spanish.
OCR Level 1, 2 and 3 Certificates in Business Language Competence for French, German, Italian or Spanish.
ABC Awards in Practical Languages (over 20 languages available).
New language NVQ's from Edexcel (levels 1-3 in Arabic, Chinese, French, German, Irish, Italian, Spanish or Welsh)
OCR (levels Entry-4 in French, German, Irish, Italian, Spanish and Welsh, and Entry level only in Japanese and Russian).
Many universities, further education colleges and private training companies also offer short courses in various languages for business.

Plumbers work on sanitation, heating, hot and cold water systems, and the sheet lead weathering required for the inside and outside of buildings. Qualified plumbers are responsible for installing and maintaining these systems.
Plumbers use a variety of hand and power tools including wrenches, spanners, saws, cutters and welding gear.
They cut, bend, join and fix materials such as lead, copper, aluminium, plastic, zinc and iron, and have to make sure their work is carried out safely and accurately, and that it complies with regulations.
A bilingual secretary needs:
With experience, you could be promoted to PA or office manager.
Alternatively, you could move into translating, interpreting or international sales and marketing.
Improving your language skills and learning further languages can increase your prospects.
Council for Administration (CfA),
6 Graphite Square,
Vauxhall Walk,
London
SE11 5EE
Tel: 020 7091 9620
Website:
www.cfa.uk.com
Institute of Qualified Professional Secretaries (IQPS), Suite 464, 24-28 St Leonards Road,
Windsor SL4 3BB
Tel: 084 4800 0182
Website: www.iqps.org
National Centre for Languages (CILT),
3rd Floor,
111 Westminster Bridge Road,
London
SE1 7HR
Tel: 08456 12 5885
Website:
www.cilt.org.uk
Languages Work
60 Queens Road,
Reading RG1 4BS
Tel: 0118 902 1000
Website:
www.languageswork.org.uk
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